Privacy Policy

Stoxify Technologies Private Limited (“Stoxify”, “we”, “us”, or “our”) operates the platform available at stoxify.in (the “Platform”). This Privacy Policy describes how we collect, use, store, and share information about you when you use our Platform.

By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, phone number, PAN, and Aadhaar details (for KYC verification of Research Analysts).
• Financial Information: Bank account details for payouts to Research Analysts, UPI IDs for subscriptions.
• Usage Data: Pages viewed, features used, time spent on the Platform, device and browser information, IP address.
• Communication Data: Emails or messages you send to us for support or enquiries.
• SEBI Registration Details: Registration number, category, and validity period for Research Analysts.

2. How We Use Your Information

We use your information to:

• Create and manage your account on the Platform
• Deliver real-time trade alerts and notifications
• Process subscription payments and payouts
• Verify SEBI registration credentials of Research Analysts
• Maintain SEBI-mandated audit trails and compliance records
• Send platform updates, security alerts, and marketing communications (with your consent)
• Improve our Platform through analytics and user research
• Comply with applicable Indian laws and regulations

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Payment Processors: Razorpay or similar gateways to process subscription and payout transactions.
• Regulatory Authorities: SEBI, tax authorities, or law enforcement agencies as required by law.
• Service Providers: Cloud hosting, analytics, and customer support tools under strict data processing agreements.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience. These include session cookies (essential for login), preference cookies, and analytics cookies. You may disable cookies via your browser settings, but some Platform features may not function correctly.

5. Data Security

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as required by law. SEBI-mandated records (including trade ideas, delivery logs, and audit trails) are retained for a minimum of 5 years in accordance with SEBI (Research Analysts) Regulations, 2014.

7. Your Rights

Subject to applicable Indian laws (including the Digital Personal Data Protection Act, 2023), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Request deletion of your personal data (subject to legal retention obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Data Protection Board of India

To exercise any of these rights, contact us at privacy@stoxify.in.

8. Children’s Privacy

The Platform is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Stoxify Technologies Private Limited
Email: privacy@stoxify.in
Grievance Officer: Click here