We're here to help.
Account, subscription and app support — answered by the team that builds StoXify.
Best for anything that needs a record — billing, KYC, account changes. We aim to acknowledge within 48 hours.
Phone
+91 73036 03356Available Mon–Sat, 10:00 AM – 6:00 PM IST. Outside those hours, email us and we'll pick it up the next working day.
Help us resolve it in one reply
Most delays come from a back-and-forth we could have skipped. Include these details the first time you write.
What to include in your message
- Your registered mobile number on StoXify
- The app version, from Profile → About StoXify (on the web, the page address instead)
- A short description of the issue, and when it happened
- The payment reference or order ID, for anything billing-related
Mark your subject line
For privacy or legal notices, start the subject with the matching tag so your request is routed straight to the right desk.
Grievance Officer
If a complaint isn't resolved to your satisfaction, you can escalate it to our Grievance Officer, Ritish Jaiswal, Founder & CEO. Write to support@stoxify.in with “Grievance” in the subject line, including your registered mobile number and any earlier ticket or email reference.
Answers you may already have
Billing, data and platform questions are covered in full by our policies.